Amanda
березень 2024 р.
Staff were very friendly, we stayed in a signature room which had plenty of space and had breakfast in Steak on Six as part of the deal. We were told this was a fine dining experience, which was a bit of an exaggeration as the Olive Tree had more selection, I guess it was quieter upstairs, though. Talking of quiet, do not think you are going any lying on a lounger by the pool! This area is noisy. Steam Room and Sauna were clean, and there was a plunge pool.
Sandra
серпень 2024 р.
Everything was amazing will definitely return..only problem was the company we booked through..we asked if we could change it due to certain circumstances and we paid the insurance for cancellations..but unfortunately they would not changed the booking and therefore we arrived to late in the evening to get the full experience .. ect booking a meal and using the full spa .. never will we book through them . But the hotel was amazing thank you Celtic manor for our stay .
Rees
січень 2025 р.
The hotel was nice enough, basic but you had everything you needed to hand. The spa was not open at the main resort however there was a shuttle service to the other site so that we could use their facitilites.
Sabrina
серпень 2024 р.
Staff were fantastic Aga- a huge thanks to Aga at the Olive Tree she found my grandmothers walking stick and brought great relief to my her. Aga went above and beyond to support us. Richard- concierge I cannot thank you enough…. I had a very distressing experience of having got lost and ending up one of the golf courses with very little reception. Richard was amazing and managed to make arrangements for the security team to come and look for me. It took over an hour for them to locate me but Richard remained in touch with me and spoke with me when he was able to gain connection. I will never forget his patience and gratitude to me at such an anxiety provoking time. Many thanks to you Richard and the security team at the Celtic Manor.
Charmaine
грудень 2024 р.
The staff are all very attentive. We asked if we could get gluten-free Welsh cakes instead of the usual complimentary Welsh cakes, and they brought up a whole selection of small gluten-free cakes. Everyone was very polite and professional. The breakfast selection in the Steak On 6 was amazing. Very impressed with all the food. The pool and sauna were maybe a little smaller than I was expecting, but the careful scheduling meant it never felt busy - you always had your own space. And I very much recommend their massage treatments. We had the hot stone massage, my first, and it was amazing.
Thomas
грудень 2022 р.
Loads to do at the property, activities, spa, loads of restaurants to try even a shop. It was full of facilities and choices. Staff are lovely and very helpful. The choice of restaurants are endless with beautiful food. The spa was lovely with a nice big pool and a treatment room with loads of choices
Nadine
січень 2025 р.
Great staff, location and decent room. The beds were very comfortable and the room was a good size. The breakfast buffet was very well stocked and again the staff here made the difference.
Carl
серпень 2024 р.
the overall venue, it's location.. the staff, the decor.. everything was quite impressive!
Darren
жовтень 2024 р.
I'd like to share my recent experience at the hotel. The hotel and its amenities were exceptional. Every staff member I interacted with was friendly and hospitable. The room was impeccably designed and incredibly comfortable; I had one of the most restful nights of sleep I've had in a while. Not to mention, the view from our balcony was absolutely breathtaking. The hotel's location was ideal for the nursing conference we attended. When we arrived at the convention center and got a bit lost trying to find our way back to the hotel, the hotel's minivan driver kindly offered us a lift. His gesture was incredibly thoughtful and greatly appreciated. However, the only aspect that fell short of my expectations was the food we ordered. It was rather bland, and my friend's well-done steak arrived medium rare. On the other hand, the spa facility was top-notch, boasting a spacious pool and a delightful Jacuzzi. The outdoor area was quite lovely, although I did find the Jacuzzi to be a bit too chlorinated.
Andrea
серпень 2024 р.